Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from CerviRelief.store(“the Site”).

Personal information we collect

When you visit the Site, we automatically gather certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device, often containing a unique anonymous identifier. For more details about cookies and how to disable them, visit www.allaboutcookies.org.

• Log files – Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – Electronic files that record information about how you browse the Site.

Additionally, when you make (or attempt to make) a purchase, we collect certain details from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email, and phone number. We call this “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How we use your personal information

We use the Order Information we collect primarily to fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing invoices/confirmations). Additionally, we use Order Information to:

• Communicate with you

• Screen for potential risk or fraud

• Provide you with product updates, promotions, or advertising in line with preferences you’ve shared with us

We use Device Information to help us detect fraud or potential risks (particularly via IP addresses) and more broadly to improve and optimize our Site. This includes generating analytics on how customers browse and interact with the Site and measuring the success of our marketing and advertising campaigns.

Sharing your personal information

We share your Personal Information with trusted third parties to help us use it as described above. For example:

We use Shopify to power our store. Learn more here: Shopify Privacy Policy.

We use Google Analytics to understand how customers use the Site. Learn more here: Google Privacy Policy.

You can opt out of Google Analytics here: Google Opt-out.

We may also share your Personal Information if required by law, to respond to subpoenas or lawful requests, or to otherwise protect our rights.

Behavioral advertising

As noted above, we may use your Personal Information to deliver targeted ads or marketing communications we think may interest you. For details on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

Do not track

Please note that our Site does not change its data collection practices when it receives a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletion. If you wish to exercise this right, please contact us via the details below.

For European residents, we process your information to fulfill contracts (such as orders made through the Site) or pursue legitimate business interests. Please note your information may also be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal/regulatory requirements.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email:
📧 Support@cervirelief.store